Hotel Regulations

Rules and Regulations of Stay
Warsaw Presidential Hotel, Warsaw, Poland
Al. Jerozolimskie 65/79

1. Check-in and Identification

  • Each Guest is required to present a valid photo ID upon check-in.
  • The Hotel reserves the right to refuse service if a valid ID is not provided.
  • By signing the registration card, the Guest confirms acceptance of these Regulations.

2. Check-in and Check-out Times

  • Check-in begins at 4:00 PM on the day of arrival.
  • Check-out is until 12:00 PM (noon) on the day of departure.
  • Requests for extending the stay must be reported to the reception before 12:00 PM on the planned check-out day.
  • Staying in the room or leaving belongings after 12:00 PM is considered an extension of stay.
  • If the room is vacated by 6:00 PM, a fee equal to 50% of the daily rate will be charged.
  • After 6:00 PM, a full additional night will be charged.

3. Room Usage and Access

  • Room keys must not be given to unregistered persons.
  • For security reasons, Guests should ensure the room door is properly locked when leaving.

4. Children

  • Children under the age of 13 must remain under constant supervision of an adult.
  • Legal guardians are fully responsible for the behavior of children and any damage caused.

5. Smoking Policy

  • The hotel is a non-smoking property.
  • This includes cigarettes, tobacco and non-tobacco products, and electronic cigarettes.
  • Violation of this policy will result in an additional charge, as specified in the registration card, to cover cleaning and room restoration costs.

6. Quiet Hours

  • Quiet hours apply from 10:00 PM to 6:00 AM.

7. Responsibility for Damages

  • The Guest bears full financial and legal responsibility for any damage to hotel property caused by themselves or their visitors.

8. Fire Safety

  • For safety reasons, the use of open flames is strictly prohibited.
  • The use of electrical devices not belonging to the hotel is prohibited, except for standard devices such as chargers and computer equipment.

9. Valuables

  • Valuables should be stored in in-room safes or deposited at the reception free of charge.
  • The hotel is not responsible for unsecured valuable items.

10. Service Standards and Complaints

  • The hotel provides services in accordance with its standard.
  • Any comments or complaints should be reported immediately to the reception or via the “At Your Service” line:
  • Dial 0 from your room or call +48 22 630 6306.

11. Lost and Found

  • Items left behind by Guests will be sent to the indicated address at the Guest’s expense.
  • If no instructions are provided, items will be stored for 3 months.

12. Violation of Regulations

  • In case of violation of these Regulations, the hotel reserves the right to refuse further service.
  • The Guest is required to follow staff instructions, settle all dues, cover any damages, and leave the premises if requested.

13. Refusal of Service

  • The hotel may refuse to accept a Guest who has previously:
  • — violated hotel regulations,
  • — caused damage to hotel or guest property,
  • — harmed another Guest or employee,
  • — disturbed the peace of the hotel.

14. Applicable Law

  • In matters not covered by these Regulations, the provisions of the Civil Code shall apply.

These Regulations were approved by the Hotel Management in April 2025.